Documentation Policy

Why do you take before and after photos during a cleaning?

What is the purpose of documenting present damage to a home or items in a home?

How long will the documentation be kept?

What if I have concerns about the documentation or prefer not to have pictures taken?

Can I request access to the documentation related to my property?

Is the documentation used for any purposes other than internal use?

Can the documentation and photos be used as evidence in the event of a charge dispute between our company and a client’s credit card company?